5 Great Customer service strategies
Good customer service is expected and it´s crucial for a business to thrive. But if
Total Stocktaking Solutions are a family run business with over
30 years experience in the retail trade
A family run business tht has been in the retail trade for 3 generations.
So we know the business inside out. We understand the day to day problems that retailers face and more importantly, we know how to fix them.
The company was started over 30 years ago by John Forde, who had his ‘aha’ moment when a shop owner he knew from his merchandising business asked him how to do a stocktake as he simply didn’t know how to do one himself.
So John offered to do the stocktake for him, the shop owner was delighted with the service and so the idea grew … if one retailer needed stocktaking, then maybe there were more… And so the journey began.
From those early days of just one employee and only a handful of stocktakes to do each month, our company now has over 30 employees and stocktakes for hundreds of customers each year.
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Good customer service is expected and it´s crucial for a business to thrive. But if
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