Many times managers and independent retail owners are pulled and pushed in dozens of ways because of the nature of the business.
As a result managers and owners can become overwhelmed by multiple demands resulting in not moving the business forward. It’s essential to focus on what’s important in your business and here some tips to help you focus on your key areas.
Without customers you don’t have a business so make sure your customers feel special. Make sure the whole team understands this and more importantly acts like they do.
Train your supervisors
One of the keys of your businesses success is the productivity of your employees so make sure you train supervisors. It will pay off.
Don’t forget your competition
Your competitors need your customers to survive and grow. Don’t wait for it to happen so think about how you can stop them.
Listen and learn
You will learn so much about your business and how you can improve it by listening to you employees, suppliers and customers. “If speaking is silver then listening is gold”. So go on. Go for gold.
Learn to navigate stormy waters
“When the going gets tough …”, you know how it goes. Anyone can steer the ship in calm waters so be prepared and plan ahead for the down turn.
Get the team involved
Let your team be involved in company decisions. They may not agree with what’s decided in the end but they are more likely to support the decision if they’ve been involved the discussion.